Payment / Dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.



Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We charge shipping costs on the basis of the shipping weight:

- Orders 0-3kg = 7,74 €
- Orders 3,1-15kg = 9,88 €
- Orders 15,1-30kg = 13,03 €


In case of deliveries to the German Islands, an island surcharge of 14,00 € is charged on the dispatch costs.

If the dispatch involves bulky goods (freight forwarding), we calculate as follows:
Forwarding shipment for goods that cannot be sent as parcels within Germany:

- Orders weight 0 - 10kg = 80,00 €
Orders weight 10kg - 20kg = 100,00 €
Orders weight 20kg - 50kg = 120,00 €

For freight forwarding outside of Germany send us your request.


Bulky goods are marked as such in the item description.


Deliveries to foreign countries:

We charge shipping costs for deliveries to foreign countries on the basis of the shipping weight:

EUROPA

Zone 2: Belgien, Luxemburg, Niederlande*, Österreich, Dänemark*, Tschechien: bis 3kg - €17,85, bis 15kg - €20,23, bis 31,5kg - €22,61

Zone 2: Frankreich*, Monaco: bis 3kg - €17,85, bis 15kg - €20,23, bis 31,5kg - €22,61
Zone 3: Bulgarien, Rumänien, Griechenland, Island: bis 3kg - €59,50, bis 15kg - €65,45, bis 31,5kg - €71,40

Zone 4: Schweiz inkl. Verzollung: bis 3kg - €65,45, bis 15kg - €78,54, bis 31,5kg - €92,82

Zone 5: Großbritannien**, Slowakei, Italien, Slowenien, Ungarn, Schweden, Polen: bis 3kg - €29,75, bis 15kg - €31,13, bis 31,5kg - €35,70

Zone 6: Spanien, Portugal (ohne Inseln): bis 3kg - €35,70, bis 15kg - €38,08, bis 31,5kg - €41,65

Zone 7: Finnland, Estland, Lettland, Litauen: bis 3kg - €41,65, bis 15kg - €47,60, bis 31,5kg - €53,55

Zone 8: Liechtenstein inkl. Verzollung: bis 3kg - €47,60, bis 15kg - €53,55, bis 31,5kg - €59,50

Zone 9: Norwegen inkl. Verzollung(Inselzuschlag +75,00 € wird manuell berechnet): bis 3kg - €41,65, bis 15kg - €47,60, bis 31,5kg - €53,55

Zone 10: Irland: bis 3kg - €41,65, bis 15kg - €47,60, bis 31,5kg - €53,55

Zone 11: Bosnien und Herzegowina, Kroatien, Serbien*: bis 3kg - €59,50, bis 15kg - €65,45, bis 31,5kg - €71,40


All prices are in euros, per package

CAN DELIVERY plus € 5.00 / canister

We reserve the right to make errors and price adjustments

From a net order value of 500 euros we charge a higher insurance in the amount of 10.00 euros (up to a par value of 2,500 euros)

The following countries / areas are served exclusively by air freight: Andorra (AD), Gibraltar (GI), Canary Islands (ES), Ceuta (ES), Melilla (ES)

* Netherlands and France without overseas territories, Denmark without Greenland and Faroe Islands, Serbia without Kosovo, Italy including Vatican City

** Island surcharges apply to the British Isles, Northern Ireland, Isle of Man, Guernsey and Jersey

Shipping to other countries of the world not listed in the shipping costs module is only possible after consultation, as customs or island surcharges may apply! Please ask for the shipping costs for your country by email!

All island surcharges are calculated manually. It is possible that the prices calculated in the shop may differ from the costs actually incurred. We reserve the right to correct the shipping costs!


Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

The minimum order value is: 30 €.

Accepted Payment options

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via credit card
Payment via PayPal
Payment by invoice
-  Stripe



Further details on payment

 

Payment by invoice is only for registered clients.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


Our bank account:

Sparkasse Ennepetal-Breckerfeld
BIC(SWIFT): WELADED1ENE IBAN:DE24 4545 1060 0008 0215 52

Deutsche Bank Remscheid
BIC(SWIFT): DEUTDEDW340
IBAN: DE10 3407 0093 0672 7218 00



In case of questions, please contact us at the contact details mentioned in the Legal Notice.

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